Supporting Online Students: A Practical Guide to Planning, Implementing, and Evaluating ServicesISBN: 978-1-118-07654-5
Hardcover
288 pages
March 2012, Jossey-Bass
US $45.00
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Supporting Online Students
Supporting Online Students
A Practical Guide to Planning, Implementing, and Evaluating Services
San Francisco, CA - The growth of online learning is booming. According to the study, Class Differences: Online Education in the United States, 2010, 5.6 million students took at least one online course during fall 2009, an increase of 21% over the previous year, and online courses suffer from a drop rate of 52-62%.
SUPPORTING ONLINE STUDENTS is a comprehensive resource for all aspects of support services needed by online learners. It combines research, literature, and good practices for planning, implementing, and evaluating support services for online learners. Further, the book discusses how effective and efficiently delivered online support services may improve student success and retention and may ultimately contribute to improved college certificate and degree completion.
The book describes the scope, guidelines, and standards of academic and non-academic services that should be made available to online students; describes qualities of and needs specific to particular student groups such as adult students, students with disabilities, first-generation students, low-income students, and military service personnel.
