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Table of Contents

A
Active Server Pages
ActiveX
ActiveX Data Objects (ADO)
Application Service Providers (ASPs)
Authentication

B
Benchmarking Internet
Biometric Authentication
Bluetooth™-A Wireless Personal-Area Network
Business-to-Business (B2B) Internet
Business Models
Business-to-Business Electronic Commerce
Business-to-Consumer (B2C) Internet
Business Models
Business Plans for E-commerce Projects

C
C/C++
Capacity Planning for Web Services
Cascading Style Sheets (CSS)
Circuit, Message, and Packet
Switching
Click and Brick Electronic Commerce
Client/Server Computing
Collaborative Commerce (C-Commerce)
Common Gateway Interface (CGI)
Scripts
Computer literacy
Computer Security Incident
Response Teams (CSIRTs)
Computer Viruses and Worms
Conducted Communications Media
Consumer Behavior
Consumer-Oriented Electronic Commerce
Convergence of Data, Sound, and Video
Copyright Law
Customer Relationship Management on the Web
Cyber Crime and Cyber Fraud
Cyber Law: The Major Areas, Development, and Provisions
Cyberterrorism

D
Data Compression
Data Mining in E-commerce
Data Warehouses and Data Marts
Databases on the Web
Denial of Access Attacks
Developing Nations
DHTML (Dynamic HyperText Markup Language)
Digital Communication
Digital Divide
Digital Economy
Digital Identity
Digital Libraries
Digital Signatures and Electronic Signatures
Disaster Recovery Planning
Distance Learning (Virtual Learning)
Downloading from the Internet

E
E-business ROI Simulations
E-government
Electronic Commerce and Electronic
Business
Electronic Data Interchange (EDI)
Electronic Funds Transfer
Electronic Payment
Electronic Procurement
E-mail and Instant Messaging
E-marketplaces
Encryption
Enhanced TV
Enterprise Resource Planning (ERP)
E-systems for the Support of Manufacturing Operations
Extensible Markup Language (XML)
Extensible Stylesheet Language (XSL)
Extranets


List of Contributors

HOSSEIN BIDGOLI
California State University, Bakersfield

J. EFRIM BORITZ
Ontario Chartered Accountants

SVIATOSLAV BRAYNOV
State University of New York at Buffalo

TARA BROWN-L'BAHY
Harvard Graduate School of Education

HENRY CHAN
The Hong Kong Polytechnic University

CAMILLE CHIN
West Virginia University

FRED CONDO
California State University, Chico

MARCO CREMONINI
Università di Milano

JAIME J. DÁVILA
Hampshire College

CHRISTOPHER DEDE
Harvard Graduate School of Education

RICH DORFMAN
WebFeats! and Waukesha County Technical College

ROMAN ERENSHTEYN
Goldey-Beacom College, Inc.

GERALD R. FERRERA
Bentley College

G. DAVID GARSON
North Carolina State University

ROGER GATE
IBM United Kingdom Ltd.

MARIO GIANNINI
Code Fighter, Inc. and Columbia University

MARY C. GILLY
University of California, Irvine

ROBERT H. GOFFMAN
University of Minnesota

ROBERT H. GREENFIELD
Independent Consultant

JIM GRUBBS
University of Illinois at Springfield

JON GUNDERSON
University of Illinois at Urbana/Champaign

DIANE HAMILTON
Rowan University

ROBERT W. HEATH JR.
The University of Texas at Austin

JESSE M. HEINES
University of Massachusetts Lowell

RODNEY J. HEISTERBERG
Notre Dame de Namur University

JULIA A. HERSBERGER
The University of North Carolina at Greensboro

H. ARNO JACOBSEN
University of Toronto

CHARLES W. JAEGER
Southern Oregon University

ANDREW JOHNSON
University of Illinois at Chicago

ARI JUELS
RSA Laboratories

BHUSHAN KAPOOR
California State University, Fullerton

CHUCK KELLEY
Excellence In Data, Inc.

DIANE KETELHUT
Harvard Graduate School of Education

CHANG-SU KIM
Seoul National University

JERRY KINDALL
OneName Corporation

CRAIG D. KNUCKLES
Lake Forest College

JIM KRAUSE
Indiana University

GARY J. KRUG
Eastern Washington University

C. JAY KUO
University of Southern California

STAN KURKOVSKY
Columbus State University

JASON LEIGH
University of Illinois at Chicago

ROBERT H. LOWSON
University of East Anglia, UK

KUBER N. MAHARJAN
Purdue University

BRUCE R. MAXIM
University of Michigan-Dearborn

CAVAN MCCARTHY
Louisiana State University

PATRICK MCDANIEL
AT&T

DANIEL J. MCFARLAND
Rowan University

MATTHEW K. MCGOWAN
Bradley University

BRENT A. MILLER
IBM Corp.

ALEC NACAMULI
IBM United Kingdom Ltd

DAT-DAO NGUYEN
California State University, Northridge

WON GYUN NO
University of Waterloo

DONAL O'MAHONY
University of Dublin

ROBERT OSHANA
Southern Methodist University

RAYMOND R. PANKO
University of Hawaii at Manoa

THOMAS L. PIGG
Jackson State Community College

DENNIS M. POWERS
Southern Oregon University

PAUL PRABHAKER
Illinois Institute of Technology

ZINOVY RADOVILSKY
California State University, Hayward

AMY W. RAY
Bentley College

JULIAN J. RAY
Western New England College

DRUMMOND REED
OneName Corporation

MALU ROLDAN
San Jose State University

ATUL SALVEKAR
Intel Corp.

PIERANGELA SAMARATI
Università di Milano

J. CHRISTOPHER SANDVIG
Western Washington University

SHANNON SCHELIN
North Carolina State University

E. EUGENE SCHULTZ
University of California-Berkeley Lab

NIRVIKAR SINGH
University of California, Santa Cruz

ROBERT SLADE Independent Consultant

CHARLES STEINFIELD
Michigan State University

STEPHEN W. THORPE
Neumann College

VASJA VEHOVAR
University of Ljubljana

JAMES L. WAYMAN
San Jose State University

PAMELA WHITEHOUSE
Harvard Graduate School of Education

RUSSELL WINER
New York University

MARY FINLEY WOLFINBARGER
California State University, Long Beach

A. NEIL YERKEY
School of Informatics, University at Buffalo