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Using Your Account Setting Up an Account Lost Your Password? Changing Your Name, E-mail Address, or Other Account Information Tracking a Recent Order Viewing Your Order History Please note: Wiley Distribution Services Ltd are the sole distributors for the following publishers: O'Reilly UK Limited, W W Norton and Co Limited, Columbia University Press, Princeton University Press, University of California Press, The University of Chicago Press, Yale University Press, Harvard University Press including LOEB Classical Library and The MIT Press All orders or enquiries need to be addressed to John Wiley & Sons Ltd and any email response customers receive will be from cs-books@wiley.co.uk Setting Up an Account You are invited to establish a personal account during the shopping process of an online order. Simply select a password for your account and you’re ready to go. My Account, which is accessible from a link at the top right-hand corner of most pages, allows you to take advantage of features associated with your account, like changing your account information, tracking recent orders, and order history. Rest assured that your account information is secure, as is any information transmitted when you use your credit card to shop. For more information, please read our Safe-Shopping Guarantee on the Ordering page of this Help section. Lost Your Password? If you've lost or forgotten the password for your account, fill out our Password Retrieval form, accessible from any page where you’re asked for your password. We'll immediately e-mail a new password to the e-mail address we have on record for your account. Changing Your Name, E-mail Address, or Other Account Information If you have set up an account, you can update your personal information by visiting the Account Information page in My Account. A link to My Account is located at the top of most pages of the site. Tracking a Recent Order If you have set up an account, the Track Recent Orders page in My Account will contain shipping and tracking information on orders placed within the prior 30 days. A link to My Account is located at the top of most pages of the site. Viewing Your Order History If you're a registered user, you can visit the Order History page in My Account, accessible from the top of most pages. Your Order History contains detailed summaries of all the orders you have placed since establishing the account.