United States Change Location

• Home
• Subjects
• About Wiley

ISPI Members SAVE on ALL purchases!
ISPI members are entitled to a 15% discount on all titles offered through the performance improvement bookstore as well as on all other books purchased through Wiley.com. To join and start saving today, visit www.ispi.org, or call 1-301-587-8570.

Beyond Transfer of Training: Engaging Systems to Improve Performance by Mary L. Broad September 2005, Hardcover, Pfeiffer (E-Book also available) US $50.00 Add to Cart		Instructional Engineering in Networked Environments by Gilbert Paquette December 2003, Hardcover, Pfeiffer (E-Book also available) US $55.00 Add to Cart
Performance-Based Certification: How to Design a Valid, Defensible, Cost-Effective Program, includes a Microsft Word diskette by Judith Hale November 1999, Hardcover, Pfeiffer US $65.00 Add to Cart		Managing Performance Improvement Projects: Preparing, Planning, Implementing by Jim Fuller May 1997, Hardcover, Pfeiffer
The Flawless Consulting Fieldbook and Companion: A Guide to Understanding Your Expertise by Peter Block, Andrea Markowitz November 2000, Paperback, Pfeiffer US $47.00 Add to Cart		Integrating Lean Six Sigma and High-Performance Organizations: Leading the Charge Toward Dramatic, Rapid, and Sustainable Improvement by Tom Devane December 2003, Paperback, Pfeiffer (E-Book also available) US $50.00 Add to Cart
Performance-Based Management: What Every Manager Should Do to Get Results by Judith Hale October 2003, Hardcover, Pfeiffer (E-Book also available) US $58.00 Add to Cart		Intervention Resource Guide: 50 Performance Improvement Tools by Danny G. Langdon (Editor), Kathleen S. Whiteside (Editor), Monica M. McKenna (Editor) February 1999, Paperback, Pfeiffer

The Fine Print
Shipping and handling, applicable taxes, sale items, subscriptions, supplements, electronic products, and sets (unless otherwise noted), and Pfeiffer annuals excluded. Free shipping, when offered, is available only within the 50 United States and only via UPS Ground. Free shipping to HI, AK, and PR is via 2-day air. Offers cannot be combined for additional discounts. All orders must be paid in U.S. dollars. Prices subject to change. FOB shipping points: Somerset, NJ and Harrisonburg, VA. Shipping and offers may not be available online outside the U.S. Discounts do not apply to online orders from Asia as these orders are fulfilled through Amazon. Please contact your local Wiley subsidiary if you have questions.

For orders originating from Canada:
Shipping and handling, applicable taxes, sale items, subscriptions, supplements, electronic products, and sets (unless otherwise noted), and Pfeiffer Annuals excluded. Offers cannot be combined with additional discounts. All orders must be paid in Canadian dollars. Prices subject to change. Free shipping, when offered, is available only within Canada and only via CANPAR Ground Service.

For orders originating from the UK, Europe, Middle East and Africa:
Shipping and handling, applicable taxes, subscriptions are excluded. Offers cannot be combined with additional discounts. All orders must be paid in GB Pounds Sterling or Euro's dependent on Country of origin. Prices are subject to change without notice. Delivery will be arranged by John Wiley & Sons Ltd, on your behalf via Wiley Distribution Services Ltd. Alternatively you may collect your order by prior arrangement. We can also quote for delivery by courier please email cs-books@wiley.co.uk for details. Please allow 21 days for delivery. Free shipping when offered is available only within the UK, Europe, Middle East, Africa and Japan.

Site Map