Wiley
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E-books

E-books

All Wiley E-books
Contacting Customer Care
Return Policy for E-books
Return Policy for E-books for Australian Customers

Wiley E-books
Downloading Adobe E-books
Transferring Your E-book to a Reading Device
System and Software Requirements for Adobe E-books
Test Download for Adobe E-books
Usage Rights for Wiley Adobe E-books
Troubleshooting Adobe E-books

Wiley E-Text: Powered by VitalSource
Downloading the Free VitalSource Bookshelf Software
System Requirements for Wiley E-Text: Powered by VitalSource
Test Download for Wiley E-Text: Powered by VitalSource
Usage Rights for Wiley E-Text: Powered by VitalSource
Troubleshooting Wiley E-Text: Powered by VitalSource


Contacting Customer Care

If none of the information on this page addresses your problem, please visit our Customer Support site.

If you prefer, you may call Customer Care at (877) 762-2974 (8 a.m. - 5 p.m. Eastern Time, Monday - Friday). Please have all the information about your order ready, including the confirmation e-mail.



Return Policy for E-books

E-books are non-returnable and non-refundable. Please use a test download to be sure that your system is properly configured before you make a purchase.

Return Policy for E-books for Australian Customers

E-books are non-returnable and non-refundable, except in certain limited circumstances under the Australian Consumer Law. We do not refund if the reason is solely that customers did not realise the restrictions on usage or software required to access or use the e-books. Please use a test download to be sure that your system is properly configured before you make a purchase.