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5 matches for "Chip R. Bell"

Take Their Breath Away: How Imaginative Service Creates Devoted Customers  (0470443502) cover image
by Chip R. Bell, John R. Patterson
May 2009, Hardcover (E-book also available)
US $24.95 Buy
Stories Trainers Tell: 55 Ready-to-Use Stories to Make Training Stick (0787978426) cover image
by Mary B. Wacker, Lori L. Silverman
February 2005, Paperback
One Size Fits One: Building Relationships One Customer and One Employee at a Time, 2nd Edition (0471331678) cover image
by Gary Heil, Tom Parker, Deborah C. Stephens
April 1999, Hardcover