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3 matches for "J. Mike Jacka"

Auditing Social Media: A Governance and Risk Guide (1118061756) cover image
Auditing Social Media: A Governance and Risk Guide
by Peter R. Scott, J. Mike Jacka
March 2011, Hardcover (E-book also available)
US $49.95 Add to Cart
Business Process Mapping: Improving Customer Satisfaction, 2nd Edition (0470444584) cover image
Business Process Mapping: Improving Customer Satisfaction, 2nd Edition
by J. Mike Jacka, Paulette J. Keller
July 2009, Hardcover (E-book also available)
US $65.00 Add to Cart
Business Process Mapping Workbook: Improving Customer Satisfaction (0470446285) cover image
Business Process Mapping Workbook: Improving Customer Satisfaction
by J. Mike Jacka, Paulette J. Keller
July 2009, Paperback
US $50.00 Add to Cart