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2 matches for "Susan El-Shamy"

Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People (0787975664) cover image

Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People

by Susan El-Shamy

September 2005, Paperback

How to Design and Deliver Training for the New and Emerging Generations (078796977X) cover image

How to Design and Deliver Training for the New and Emerging Generations

by Susan El-Shamy

March 2004, Paperback (E-book also available)