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Strategic Planning

The Ernst & Young Business Plan Guide, 3rd Edition (0470112697) cover image
by Brian R. Ford, Jay M. Bornstein, Patrick T. Pruitt, Ernst & Young
June 2007, Paperback (E-book also available)
Supporting Strategy: Frameworks, Methods and Models (EHEP000917) cover image
Textbook
by Frances A. O'Brien (Editor), Robert G. Dyson (Editor)
May 2007, ©2007
Service Orient or Be Doomed!: How Service Orientation Will Change Your Business (0471768588) cover image
by Jason Bloomberg, Ronald Schmelzer
March 2006, Hardcover (E-book also available)