 Five Key Principles of Corporate Performance Management
ISBN: 978-0-470-00991-8
Hardcover
400 pages
January 2007
US $45.00
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Chapter 1: Introduction: Five Key Principles of Corporate Performance Management.
Best Practice Award-Winning Enterprise Cases.
Why Read This Book?
Principle 1: Establish and Deploy a CPM Office and Officer.
Integrating Principles 2 through 5 CPM Processes and Methods.
Summary.
My Promise.
Chapter 2: Why Do Most Companies Fail to Implement Their Strategies?
Four Barriers to Strategy Implementation.
Industry Clock Speed: A New Consideration to Implementing Strategy.
Top Five Blockers to CPM Project and Process Success.
Summary.
Chapter 3: Research and the Five Key CPM Principles: A Best Practice Model.
Principle 1: Establish and Deploy a CPM Office and Officer.
Crown CPM Office and Officer Is Born.
CPM Research.
High-Performing Organizations.
Principle 1: Establish and Deploy a CPM Office and Officer.
Principle 2: Refresh and Communicate Strategy.
Principle 3: Cascade and Manage Strategy.
Principle 4: Improve Performance.
Principle 5: Manage and Leverage Knowledge.
Summary.
Chapter 4: Principle 1: Establish and Deploy a CPM Office and Officer.
Crown Castle International: Best Practice Case.
City of Coral Springs: Best Practice Case.
Tennessee Valley Authority: Best Practice Case.
Medrad: Best Practice Case.
Serono: Best Practice Case.
LB Foster Company: Best Practice Case.
Florida Department of Health: Best Practice Case.
American Red Cross: Best Practice Case.
Bronson Methodist Hospital: Best Practice Case.
Ricoh Best Practice: Best Practice Case.
KeyCorp: Best Practice Case.
Sprint Nextel: Best Practice Case.
Chapter 5: Principle 2: Refresh and Communicate Strategy.
Pareto Inc.: Foundational Strategy Map Case.
Crown Castle International: Best Practice Case.
City of Coral Springs: Best Practice Case.
Tennessee Valley Authority: Best Practice Case.
Medrad: Best Practice Case.
Serono: Best Practice Case.
LB Foster Company: Best Practice Case.
Florida Department of Health: Best Practice Case.
American Red Cross: Best Practice Case.
Bronson Methodist Hospital: Best Practice Case.
Ricoh: Best Practice Case.
KeyCorp: Best Practice Case.
Sprint Nextel: Best Practice Case.
Chapter 6: Principle 3: Cascade and Manage Strategy.
Pareto Inc.: Balanced Scorecard Introduction.
Crown Castle International: Best Practice Case.
City of Coral Springs: Best Practice Case.
Tennessee Valley Authority: Best Practice Case Study.
Medrad: Best Practice Case.
Serono: Best Practice Case.
LB Foster: Best Practice Case.
Florida Department of Health: Best Practice Case.
American Red Cross: Best Practice Case.
Bronson Methodist Hospital: Best Practice Case.
Ricoh: Best Practice Case.
KeyCorp: Best Practice Case.
Sprint Nextel: Best Practice Case.
Chapter 7: Principle 4: Improve Performance.
Introduction to Six Sigma.
Crown Castle: Best Practice Case.
City of Coral Springs: Best Practice Case.
Tennessee Valley Authority: Best Practice Case.
Medrad: Best Practice Case.
LB Foster: Best Practice Case.
Florida Department of Health: Best Practice Case.
American Red Cross: Best Practice Case.
Bronson Methodist Hospital: Best Practice Case.
Ricoh: Best Practice Case.
Houston Chronicle: Best Practice Case.
Chapter 8: Principle 5: Manage and Leverage Knowledge.
Crown Castle: Best Practice Case.
City of Coral Springs: Best Practice Case.
Tennessee Valley Authority: Best Practice Case.
Medrad: Best Practice Case.
Florida Department of Health: Best Practice Case.
American Red Cross: Best Practice Case.
Bronson Methodist Hospital: Best Practice Case.
Ricoh: Best Practice Case.
Raytheon Company: Best Practice Case.
Chapter 9: Five Key Principles Self-Diagnostic and CPM Research Resources.
CPM Diagnostic: Three Easy Steps.
CPM Research Resources.
Index.
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