The Art of Better Retail Banking: Supportable Predictions on the Future of Retail Banking
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That was followed by a further ten years working with Citibank and HSBC in New York, where he was responsible for Customer Systems, and was a founding Executive Director of NYCE, the ATM/POS shared banking network.
Following a long interest in banking systems development, he joined ALLTEL Information Services in the US for several years, and was then relocated to the UK to develop European Sales. After ten years with ALLTEL he moved to Sanchez, both companies are now part of the Fidelity Group. Hugh continues to work in banking systems.
DR FRANK B. ABRAMSON’s career started in pharmaceuticals, where Night Nurse was his early claim to fame, and then through FMCG and retailing into personal/retail financial services at LTSB, Citicorp and RBSG.
Frank has a rigorous and challenging approach to business strategy and measurement, new/merged business ventures, facilitating change, and developing and implementing customer-led strategies. He co-founded The Relationship Consulting Group in 1992 and clients include UK and international companies, including banks.
Frank is the non-executive Chairman of Intramezzo, identifying senior executives and directors to recognise and implement solutions at critical times, and a director of Verdandi, working in change management.
ALEX JABLONOWSKI had an enjoyable 30-year career with Barclays Bank during which he served in the UK, Germany, France, Korea and Egypt in various roles involving planning, retail banking, offshore banking, corporate and institutional banking. He has been responsible for IT and operations including payments and cash management, global custody, mortgage and trade services.
In Barclays Alex has been MD Banque du Caire Barclays International SAE in Egypt, Group Strategic Planning Director, MD Barclays Global Services, which is a grouping of IT and operational service businesses, and MD Corporate International responsible for corporate and institutional banking outside the UK.
Latterly he was CEO of United Bank of Kuwait PLC a London based merchant and private bank.
He now spends his time advising and speaking on banking issues and has various non-executive directorships in both the private and public sector. He enjoys technology, management coaching, and venture capital work. A linguist by education, Alex speaks French, German and Russian and some Polish, Arabic and Korean.