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Changing Organizational Culture: The Change Agent's Guidebook

ISBN: 978-0-470-01482-0
262 pages
September 2007
Changing Organizational Culture: The Change Agent


To alter an organization’s culture, change agents must first understand its attitudes, beliefs and assumptions. Marc Schabracq’s innovative new book is based on a fresh way of thinking that deals with both the functional and structural features of cultures. Focusing on the greatest barrier to organizational change - the attitudes and assumptions of people – it offers three approaches that collectively assist the change process: changing goals through the leader; improving effectiveness through the members; and enriching assumptions through group dialogue. The scales, checklists and exercises are available online. A priceless resource for consultants and change agents, Changing Organizational Culture is also valuable reading for senior managers and business students interested in the change process.
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Table of Contents

About the author.


Part I-Changing organizational culture.

Chapter 1: Organizational culture.

Chapter 2: Assessing the organization and cultural change.

Chapter 3: Everyday reality, attitude, and leadership.

Chapter 4: Mapping and taking away ineffectiveness.

Chapter 5: Dialogue.

Part II-Techniques, personal issues, and exercises.

Chapter 6: Techniques and tools.

Chapter 7: Personal issues.

Chapter 8: Exercises.

Part III-Addenda.

Addendum 1: Some meanings of the non-verbal behavioral elements of 9.3.

Addendum 2: Some connotations of the words of 9.7.

Addendum 3: Examples of unproductive assumptions (9.16, Walk 2).



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Author Information

Dr Marc J. Schabracq (1949, Amsterdam, The Netherlands; schabracq@humanfactor.nl) is a work and health psychologist. As an independent organizational consultant, Marc Schabracq has acquired much experience with the human aspect of organizations (organizational culture change, leadership, personal transitions, stress management and personal integrity) in a great number of profit and non-profit organizations. In addition, he has worked at the University van Amsterdam since 1973, and subsequently in clinical psychology, social psychology and - since 1987 - work and organizational psychology. He has produced more than 20 scholarly and professional books about psychology, as well as more than 100 articles and book chapters. In addition, he has written three novels and a bundle of short stories.
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