Encyclopedia of Statistics in Quality and Reliability
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"I must say that this encyclopedia is a must-have for everyone working on quality and reliability. It is an excellent source of information." (Technometrics, May 2010) "[The text] could provide the initial go-to text for any person researching or working within the field of quality. The production is good, with a nice layout and well bound pages … .The journey through the pages is often interrupted by an unlikely article that catches the attention which is the delight of paper texts." (Accreditation and Quality Assurance, February 2009)