About the author.

1 THE CHALLENGE.

2 THE MANAGEMENT PHILOSOPHY.

3 THE MANAGEMENT OF RISK.

4 SECURITIES FINANCING.

5 TREASURY AND FUNDING.

6 RESOURCE MANAGEMENT.

7 TECHNOLOGY IN OPERATIONS.

8 PROCEDURAL DOCUMENTATION–CAPTURING THE KNOWLEDGE BASE.

9 CLIENT MANAGEMENT.

10 MANAGEMENT INFORMATION.

11 OUTSOURCING/INSOURCING OPERATIONS FUNCTIONS.

12 INDUSTRY DEVELOPMENTS.

Appendices.

A FATF DOCUMENTS ON THE FORTY RECOMMENDATIONS.

B FATF–GAFI.

C CONSOLIDATED KYC RISK MANAGEMENT.

Glossary.

List of abbreviations.

Useful websites and suggested further reading.

Index.