 Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers
ISBN: 978-0-470-04746-0
Hardcover
240 pages
December 2006
US $50.00
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Preface.
Chapter 1. A World of Change.
Chapter 2. How Process Can Drive Strategy.
Chapter 3. The Strategic Process.
Chapter 4. Strategy Maps.
Chapter 5. Balanced Scorecard and Strategic Initiatives.
Chapter 6. Conclusions.
Index.
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Buy Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers
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