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Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers

ISBN: 978-0-470-04746-0
Hardcover
240 pages
December 2006
US $63.50 Add to Cart

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Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers (0470047461) cover image
Other Available Formats: E-book

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.

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Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers (US $63.50)

-and- Business Process Outsourcing: Process, Strategies, and Contracts, 2nd Edition (US $183.95)

Total List Price: US $247.45
Discounted Price: US $185.58 (Save: US $61.87)

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