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CompTIA A+ Complete Study Guide: Exams 220-601 / 602 / 603 / 604, Deluxe Edition

ISBN: 978-0-470-04831-3
984 pages
October 2006
CompTIA A+ Complete Study Guide: Exams 220-601 / 602 / 603 / 604, Deluxe Edition (047004831X) cover image


All-in-one guide prepares you for CompTIA's new A+ Certification

Candidates aiming for CompTIA's revised, two-exam A+ Certified Track will find everything they need in this value-packed book. Prepare for the required exam, CompTIA A+ Essentials (220-601), as well as your choice of one of three additional exams focusing on specific job roles--IT Technician (220-602), Remote Support Technician (220-603), or Depot Technician (220-604). This in-depth book prepares you for any or all four exams, with full coverage of all exam objectives. Inside, you'll find:

  • Comprehensive coverage of all exam objectives for all four exams in a systematic approach, so you can be confident you're getting the instruction you need
  • Hand-on exercises to reinforce critical skills
  • Real-world scenarios that show you life beyond the classroom and put what you've learned in the context of actual job roles
  • Challenging review questions in each chapter to prepare you for exam day
  • Exam Essentials, a key feature at the end of each chapter that identifies critical areas you must become proficient in before taking the exams
  • A handy fold-out that maps every official exam objective to the corresponding chapter in the book, so you can track your exam prep objective by objective
  • Look inside for complete coverage of all exam objectives for all four CompTIA A+ exams.

Featured on the CD

Test your knowledge with advanced testing software. Includes all chapter review questions and 8 total practice exams.

Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm handheld.

Also on CD, you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence.

Visit www.sybex.com for all of your CompTIA certification needs.

Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

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Table of Contents


Assessment Test.

Chapter 1. Identifying Personal Computer Components.

Chapter 2. Effectively Working with Personal Computer Components.

Chapter 3. Understanding Laptops and Portable Devices.

Chapter 4. Understanding Operating Systems.

Chapter 5. Understanding Basics of Installing, Configuring, Optimizing, and Upgrading Operating Systems.

Chapter 6. Identifying Operating System Troubleshooting and Diagnostic Procedures.

Chapter 7. Understanding the Basics of Printers and Scanners.

Chapter 8. Networking Fundamentals.

Chapter 9. Understanding Network Security Fundamentals.

Chapter 10. Identifying Safety and Environmental Issues.

Chapter 11. Understanding Professionalism and Communication.

Chapter 12. Working with Personal Computer Components.

Chapter 13. Working with Laptops and Portable Devices.

Chapter 14. Installing, Configuring, Optimizing, and Upgrading Operating Systems.

Chapter 15. Installing, Configuring, Optimizing, and Upgrading Printers and Scanners.

Chapter 16. Installing, Configuring, Optimizing, and Upgrading Network Systems.

Chapter 17. Installing, Configuring, Upgrading, and Optimizing Security Systems.



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Author Information

Quentin Docter, A+, MCSE, CNE, CCNA, SCSA, is an IT consultant and author. He has written or coauthored several books for Sybex, including MCSE: Windows 2000 Network Infrastructure Design Study Guide.

Emmett Dulaney, A+, MCSE, has written over 30 books on Windows, Security, IT project management, and UNIX, and is the certification columnist for Redmond Magazine and CramSession.com.

Toby Skandier, A+, is a technical education developer for Sprint Corporation. He has coauthored numerous books, including the bestselling CompTIA Network+ Study Guide.

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New to This Edition

  • Highly Anticipated Revision--Considered by far the mostly popular IT certification offered, the current version of CompTIA's A+ has been out for almost 3 years.       
  •  Move Towards Job-Role Certs--In addition to taking the A+ Essentials exam, new A+ requires the candidate to take one of three job-specific exams: IT Technician, Technical Support Technician, or Depot Technician. This book covers this change in Job-Role Certifications.
  •  Industry Support--A+ is considered the standard for the majority of software and hardware vendors. A+ committee members include IBM, Microsoft, Intel, and HP.
  • Builds on the Strong Sybex Brand--Written by well-know and best-selling author David Groth
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Download TitleSizeDownload
Download Corrected Test Engine

If you experience problems with the test engine on the CD, download the corrected Test Engine file here.

The content of the test has not changed. This version fixes compatibility issues with certain versions of the Flash player.

5.47 MB Click to Download
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Do you think you've discovered an error in this book? Please check the list of errata below to see if we've already addressed the error. If not, please submit the error via our Errata Form. We will attempt to verify your error; if you're right, we will post a correction below.

ChapterPageDetailsDatePrint Run
Test Engine compatibility issue resolved

There is a compatibility issue with some versions of Flash for the Sybex Test Engine included on the CD. All of the other functions of the CD are okay. You can download a new version of the test engine here.

or if you would prefer to have a new CD shipped to you, follow this link to request a CD from our technical support

We apologize for any inconvenience.

On page XXIV, please take out "you have 90 days from the time you pass one test to pass the second test."
9 510 Error in Figure 9.8: The Biba model
Under "Limited Use," the figure reads "No Read Up No Write Down."
It should read "No Write Up No Read Down"
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Instructors Resources
Wiley Instructor Companion Site
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