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CIO Best Practices: Enabling Strategic Value with Information Technology
ISBN: 978-0-470-04868-9
Hardcover
384 pages
February 2007
US $55.00 Add to Cart

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Other Available Formats: Adobe E-Book
  • Description
  • Table of Contents
  • Author Information
Preface.

About the Contributing Authors.

Chapter 1: Harnessing IT to Drive Enterprise Strategy (Michael Hugos).

Chapter 2: Architecture, Portfolio Management, Organizational Development—Integrated Foundations for Strategy Realization (Anthony Hill).

Chapter 3: A Strategically Focused, Tactically Agile IT Organization (Michael Hugos).

Chapter 4: The Sum of IT Can be Greater than its Parts (William Flemming, SAS, and Alan Stratton).

Chapter 5: IT Performance Management Using the Balanced Scorecard (Paul Niven).

Chapter 6: How to Measure and Manage Customer Value and Customer Profitability (Gary Cokins, SAS).

Chapter 7: Consider the Outsource: Right from the Start (Karl Schubert).

Chapter 8: Managing for Returns on IT Investments (Michael Hugos and Joe Stenzel).

Index.

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