DAVID F. GIANNETTO is Director of Cohn Consulting Group's Enterprise Performance Management Practice, and has been with the firm since 1999. He was also an operations manager and quality auditor for Airborne Express Freight Corporation at locations throughout New Jersey and New York City, and is a former U.S. Army Officer. He lives in New Jersey.

ANTHONY ZECCA is Partner-in-Charge of Cohn Consulting Group, a division of J.H. Cohn LLP, one of the country's largest accounting and consulting firms. He has served as COO for several companies, implementing performance strategies and concepts that are often talked about but rarely achieved. He also lives in New Jersey.