![]() Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)
ISBN: 978-0-470-05627-1
Adobe E-Book
188 pages
January 2007
US $52.00
This price is valid for United States. Change location to view local pricing and availability. Other Available Formats: Hardcover
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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.

