 Operations Management: Creating Value Along the Supply Chain, 6th Edition
ISBN: 978-0-470-09515-7
Hardcover
816 pages
December 2007
US $165.95
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1. Introduction to Operations Management.
S1. Operational Decision-Making Tools: Decision Analysis.
2. Quality Management.
3. Statistical Process Control.
S3. Operational Decision-Making Tools: Acceptance Sampling.
4. Product Design.
5. Service Design.
6. Processes and Technology.
7. Capacity and Facilities.
S7. Operational Decision-Making Tools: Facility Location Models.
8. Human Resources.
S8. Operational Decision-Making Tools: Work Measurement.
9. Project Management.
PART TWO: Supply Chain Management.
10. Supply Chain Management Strategy and Design.
11. Global Supply Chain Procurement and Distribution.
S11. Operational Decision-Making Tools: Transportation and Transshipment Models.
12. Forecasting.
13. Inventory Management.
S13. Operational Decision-Making Tools: Simulation.
14. Sales and Operations Planning.
S14. Operational Decision-Making Tools: Linear Programming.
15. Resource Planning.
16. Lean Systems.
17. Scheduling.
Appendix A—Normal Curve Areas.
Solution to Selected Odd-Numbered Problems.
Index.
