Part I: Lean Basics.

Chapter 1: Defining Lean.

Chapter 2: The Foundation and Language of Lean.

Part II: Understanding Flow and the Value Stream.

Chapter 3: Seeing Value through the Eyes of the Customer.

Chapter 4: A Resource Runs through It: Value Stream Mapping.

Chapter 5: Charting the Course: Using Value Stream Maps.

Chapter 6: Flowing in the Right Direction: Lean Projects and Kaizen.

Part III: The Lean Toolbox.

Chapter 7: Customer and Value-Stream Tools.

Chapter 8: Flow and Pull Tools.

Chapter 9: Perfection Tools.

Chapter 10: Management Tools.

Part IV: The Lean Enterprise.

Chapter 11: Lean in the Organization: Principles, Behaviors, and Change.

Chapter 12: Power to the People.

Chapter 13: Go Lean: Implementation Strategy, Startup, and Evolution.

Chapter 14: Lean within the Enterprise.

Chapter 15: Lean across Industry.

Part V: The Part of Tens.

Chapter 16: Ten Best Practices of Lean.

Chapter 17: Ten Pitfalls to Avoid.

Chapter 18: Ten Places to Go for Help.

Glossary.

Index.