Part I: Getting to Know Your Business Contact Manager.

Chapter 1: What Is Outlook Business Contact Manager?

Chapter 2: Finding Your Way Around Business Contact Manager.

Chapter 3: Getting Down to Business Contact Manager.

Part II: Putting BCM to Work.

Chapter 4: Getting to Know Your Business Contacts.

Chapter 5: Setting Up Your Business Accounts.

Chapter 6: Color Your World with Categories.

Chapter 7: Creating Customized BCM Fields.

Part III: Organizing Your Day.

Chapter 8: Managing Your Calendar.

Chapter 9: Multitasking with the Task List.

Chapter 10: Creating Business Histories.

Part IV: Show Me the Money!

Chapter 11: Sharing Your Data.

Chapter 12: Working with Opportunities.

Chapter 13: Accounting We Will Go.

Part V: Communicating with the Outside World.

Chapter 14: Merging BCM with Word.

Chapter 15: Creating and Tracking Marketing Campaigns.

Chapter 16: Taking the Show on the Road.

Part VI: Digging In a Bit Deeper.

Chapter 17: Seek and Ye Shall Find Your Data.

Chapter 18: Measuring Your Progress with BCM Reports.

Chapter 19: Managing Your Projects and Teams.

Chapter 20: Maintaining Your Database.

Part VII: The Part of Tens.

Chapter 21: Ten Cool Things You Can Do In Business Contact Manager.

Chapter 22: Ten Cool Ways to Get Information into BCM.

Index.