 
Designing Your Organization: Using the STAR Model to Solve 5 Critical Design Challenges
ISBN: 978-0-470-17903-1
Adobe E-Book
288 pages
February 2008, Jossey-Bass
US $49.95
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Decision Tools Included on the CD-ROM.
Introduction.
The Authors.
1 Fundamentals of Organization Design.
2 Designing Around the Customer.
3 Organizing Across Borders.
4 Making a MatrixWork.
5 Solving the Centralization—Decentralization Dilemma.
6 Organizing for Innovation.
7 Conclusion.
Appendix: Decision Tools.
Bibliography.
Index.
How to Use the CD-ROM.
