 Handbook of Usability Testing: Howto Plan, Design, and Conduct Effective Tests, 2nd Edition
ISBN: 978-0-470-18548-3
Paperback
384 pages
May 2008
US $60.00
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Foreword.
Preface to the Second Edition.
Part One Usability Testing: An Overview.
Chapter 1 What Makes Something Usable?
Chapter 2 What Is Usability Testing?
Chapter 3 When Should You Test?
Chapter 4 Skills for Test Moderators.
Part Two The Process for Conducting a Test.
Chapter 5 Develop the Test Plan.
Chapter 6 Set Up a Testing Environment.
Chapter 7 Find and Select Participants.
Chapter 8 Prepare Test Materials.
Chapter 9 Conduct the Test Sessions.
Chapter 10 Debrief the Participant and Observers.
Chapter 11 Analyze Data and Observations.
Chapter 12 Report Findings and Recommendations.
Part Three Advanced Techniques.
Chapter 13 Variations on the Basic Method.
Chapter 14 Expanding from Usability Testing to Designing the User Experience.
Afterword.
Index.
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