Handbook of Improving Performance in the Workplace, Volume 2, The Handbook of Selecting and Implementing Performance Interventions
December 2009, Pfeiffer
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Part One: Introduction.
1 HPT Models: An Overview of the Major Models in the Field (Frank S. Wilmoth, Christine Prigmore, Marty Bray).
2 Linking Practice and Theory (Seung Youn Chyung, Shelley A. Berg).
3 The Performance Pyramid (John Wedman).
Part One: Editors' Discussion.
Part Two: Vision, Mission, Objectives.
4 Future Search (Marvin Weisbord, Sandra Janoff).
5 SWOT Analysis (Doug Leigh).
6 Appreciative Inquiry (Marvin Faure, Jennifer Rosenzweig, Darlene Van Tiem).
Part Two: Editors' Discussion.
Part Three: Resources.
7 Organizational Restructuring (Sally Lollie, Hillary Leigh).
Part Three: Editors' Discussion.
Part Four: Expectations and Feedback.
8 Realistic Job Previews (Jim Breaugh).
9 360-Degree Feedback (Eugene Kutcher, John Donovan, Steven J. Lorenzet).
10 Performance Measurement and Management Systems (Ingrid Guerra-López).
11 Achieving Improved Performance Through Managerial Coaching (Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin, Rona S. Beattie).
12 Performance Management Systems (David G. Glidden).
Part Four: Editors' Discussion.
Part Five: Tools, Environment, and Processes
13 Electronic Performance Support Systems (Frank Nguyen).
14 Performance Aids (Miki Lane).
15 Knowledge Management (Debra Haney, James T. Driggers).
16 The Change Readiness Rubric (Bea Griffith-Cooper, Karyl King).
17 Process Improvement (Marcey Uday-Riley, Ingrid Guerra-López).
Part Five: Editors' Discussion.
Part Six: Incentives, Rewards, and Recognition.
18 Incentive Systems (Steven J. Condly).
19 Rewards, Positive Reinforcement, and Incentive Systems (Jessica Jean Frumkin).
20 Employee and Executive Compensation (Tahir M. Nisar).
Part Six: Editors' Discussion.
Part Seven: Motivation and Self-Concept.
21 Motivational Communication (Lya Visser).
22 Career Mentoring (Christine D. Hegstad).
23 Job Crafting (Michelle French).
Part Seven: Editors' Discussion.
Part Eight: Knowledge and Skills.
24 e-Learning (Ryan Watkins).
25 Cross-Disciplinary Team Learning (Scott P. Schaffer).
26 Mentoring (Stella Louise Cowan).
27 Executive Leadership Coaching (Daniel White).
Part Eight: Editors' Discussion.
Part Nine: Performance Capacity.
28 Outsourcing (Judith A. Hale).
29 Succession Planning and Management (Hillary Leigh).
Part Nine: Editors' Discussion.
Part Ten: Organizational Culture.
30 Organizational Culture (Anthony Marker).
31 Diversity and Cultural Competence (Tyrone A. Holmes).
Part Ten: Editors' Discussion.
Part Eleven: Continuous Monitoring.
32 Needs Assessment (James W. Altschuld, Traci L. Lepicki).
33 Data Collection (Anne F. Marrelli).
Part Eleven: Editors' Discussion.
Part Twelve: Significant Accomplishments.
34 Return on Investment (Patti P. Phillips, Jack J. Phillips).
Part Twelve: Editors' Discussion.
About the Contributors.
About the Editors.
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Handbook of Improving Performance in the Workplace, Volume 2, The Handbook of Selecting and Implementing Performance Interventions (US $160.00)
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