Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners, 2nd Edition

·         Most comprehensive, contemporary American approach to the front of the house operation on the market from one of the leading culinary institutions in the world. It ranges from formal French tableside service to casual American family and buffet style service.

·         Provides the most current and comprehensive coverage of restaurant service ranging from formal French tableside service to casual American family and buffet style service.

• Includes a history of table service; styles of food service; dining room organization and personnel; reservations; service "mise en place;" food service; beverage service; wine service; special service challenges; handling money; controls and systems; banquets; safety and sanitation.