Preface.

Acknowledgments.

Introduction.

Chapter 1. Fundamentals.

The Importance of Risk Management: Its Key Role in Professional Service Delivery.

Risk Management Basics: Essentials for Maintaining an Effective Risk Program.

To Document or Not to Document: Basic Documentation Requirements.

Another Fine Mess—The Onerous Contract, Part 1: Risk Management after the Agreement Is Signed.

Another Fine Mess—The Onerous Contract, Part 2.

Free Fall: Working without a Contract.

Chapter 2. Clients.

Love Me Tender: Maintaining the Client Relationship.

Smoke, Mirrors, and Snake Oil: Risks in Marketing.

Double-Edged Sword: The Owner’s Separate Consultants.

The Power of One: The Effective Owner-Architect-Contractor Team.

Chapter 3. Power and Proficiency.

Project Manager or Risk Manager? The Architect’s Dual Role.

Master and Commander, Part 1: The Architect’s Authority.

Master and Commander, Part 2.

Top Gun: Targeting and Resolving Problematic Issues.

Zen and the Art of Construction Administration, Part 1:How Discipline and Self-Control Can Improve Your Services.

Zen and the Art of Construction Administration, Part 2.

Chapter 4. Essentials.

A Loss Cause: Drawing Discrepancies and Ensuing Damages.

A Loss Cause Too: Betterment.

Absolute or Absolution? Observations, Inspections, and the Contractor’s Warranty.

The Good, the Bad, and the Ugly: Challenges and Risks of Nonconforming Work.

Drawing the Line: Why the Architect’s Documents Cannot Be Used for Construction.

Chapter 5. Applications.

A Fistful of Dollars: Surviving Project Buyout.

Ch-Ch-Changes . . . : Managing Risk in the Change Process.

According to Hoyle: The Submittal Process.

Visible Means: Site Visits and Construction Observation.

A Certifi able Risk: Cautions and Strategies in the Payment Certification Process.

Substantial Completion, Where Art Thou? A Challenging and Elusive Milestone.

Chapter 6. The Architects' Lament.

Your Grandfather’s Working Drawings: A Nostalgic Look at the Past, Observations of the Present.

The Speed of Life: Preserving Your Personal Life in a Hectic World.

Raiders of the Lost Art: The Vanished Treasures of Architecture.

Chapter 7. Introspection.

Who Are You? Defi ning the Architect.

Who’s on First? Covering Your Bases in a Resource-Challenged Industry.

Little Boxes: The Challenges of Producing Original Design.

Gimme Shelter: The Building Exterior Wall.

Lemons to Lemonade: Benefi ting from Mistakes.

Index.