Kate Cohen-Posey is Director of Psychiatric & Psychological Services in Lakeland, Florida. She is the author of Making Hostile Words Harmless: A Guide to the Power of Positive Speaking for Helping Professionals and Their Clients, Brief therapy Client Handouts (both published by Wiley) and How to Handle bullies, Teasers and Other Meanies. A dynamic presenter, she has a passion for teaching professionals a method that helps people find their way out of mental anguish by going deeper inside.