![]() Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients
ISBN: 978-0-470-28194-9
Paperback
186 pages
May 2008
US $24.95
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A groundbreaking new guide introducing a creative and positive approach for dealing with difficult people
Making Hostile Words Harmless creatively offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to defuse difficult exchanges.
Based on the martial art of Aikido the "way of harmony" as a model to teach the verbal arts of confirming, inquiring, understanding, and evoking, this unique book:
- Helps professionals and their clients learn empowering skills that will enable them to deal with negative verbiage and hurtful words
- Presents an easy-to-remember acronym, 'AAAH,' for neutralizing negativity: Acting-as-if, Asking questions, Active listening, and Hypnotic and humorous responses
- Offers sample dialogues, case vignettes, and other tools for using this approach
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Buy Making Hostile Words Harmless: A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients
(List Price: US $24.95)
with Empowering Dialogues Within: A Workbook for Helping Professionals and Their Clients (List Price = US $34.95) Cannot be combined with any other offers. Learn more. |

