The CompleteLandlord.com Ultimate Property Management Handbook
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List of Icons.
About the Product.
SECTION ONE: INTRODUCTION TO PROPERTY MANAGEMENT.
Chapter 1 The Benefi ts of Managing Properties.
Chapter 2 The Skills, Aptitude, and Attitudes of Successful Property Managers.
Chapter 3 Build a Winning Strategy, Plan, and Team.
SECTION TWO: OPERATIONS.
Chapter 4 Beyond Record Keeping: The Importance of Systems.
Chapter 5 Property Maintenance, Repairs, and Construction.
Chapter 6 Achieving Scale: Hiring, Training, Retaining, and Compensating Property Management Personnel.
Chapter 7 Outsourcing Property Management.
SECTION THREE: TENANTS.
Chapter 8 Marketing Vacancies/Setting Rents and Terms.
Chapter 9 Setting Rents and Structuring Leases.
Chapter 10 Screening Tenants: The War Is Won before It Is Ever Fought.
Chapter 11 The Mechanics of Rent Billing, Collection, and Reporting.
Chapter 12 Tenant Relations, Communications, and Problems.
SECTION FOUR: GETTING DOWN TO BUSINESS.
Chapter 13 Entity Formation and Asset Protection.
Chapter 14 Understanding Landlord-Tenant Law including Discrimination.
Chapter 15 Rental Property Finance.
Chapter 16 Insurance.
SECTION FIVE: SPECIAL TOPICS.
Chapter 17 Specialized Housing Markets.
Chapter 18 Affordable Housing, Section 8, and Discrimination.
Chapter 19 Continuing Your Property Management Education.
Appendix A Summary of Icon Information.
Appendix B Tour of the CompleteLandlord Site with Free Trial Membership Offer.
Appendix C Essential CompleteLandlord Worksheets, Checklists, and Other Forms.
Appendix D Associations and Other Resources.
Appendix E Glossary of Real Estate Terms.