Managing Talent Retention: An ROI Approach
December 2008, Pfeiffer
Chapter 1: Talent Management: The Key to Organizational Success.
Chapter 2: Why Talent Retention Is a Serious Problem.
Chapter 3: An ROI Approach to Managing Retention.
Chapter 4: Measure and Monitor Turnover and Retention Data.
Chapter 5: Develop Fully Loaded Costs of Talent Departure.
Chapter 6: Diagnose Cause of Talent Departure.
Chapter 7: Recruit Talent.
Chapter 8: Establish an Appropriate Work Environment.
Chapter 9: Create Equitable Pay and Performance Process.
Chapter 10: Build Motivation and Commitment.
Chapter 11: Match Solutions to Needs.
Chapter 12: Forecast ROI of Retention Solutions.
Chapter 13: Calculate ROI of Retention Solutions.
Chapter 14: Make Adjustments and Continue.
Chapter 15: Case Study: A Master's Degree for High-Potential Employees: Federal Information Agency (Jack J. Phillips).
Chapter 16: Case Study: Skill-Based Pay: Southeast Corridor Bank (SCB), (Patricia Pulliam Phillips).
Chapter 17: Coaching for New Employees: Global Media Company, (Lisa Ann Edwards and Christina Loundsberry).
About the Authors.
Jack J.Phillips is chairman of the ROI Institute. A seasoned HR veteran, Phillips has served as a senior HR executive in two Fortune 500 companies and in top executive roles, including president of a regional bank. A prolific writer, Phillips is the author or editor of more than 50 books and more than 200 articles.
Lisa Edwards serves as director, Global Learning and Development, at Corbis (www.Corbis.com) where she is responsible for developing Corbis' managers and leaders across sixteen countries.
Buy Both and Save 25%!
Managing Talent Retention: An ROI Approach (US $62.95)
Total List Price: US $89.95
Discounted Price: US $67.46 (Save: US $22.49)