Business Intelligence Success Factors: Tools for Aligning Your Business in the Global Economy
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PART ONE The Landscape.
Chapter 1 The Evolving Business Landscape.
Navigating Uncharted Waters.
Shifting from Reactive to Proactive.
Strategies for Capturing Value.
Motivation for Change.
The Evolving Organization.
Chapter 2 Models from Science and Nature.
Evolutionary Biology and Living Systems.
Complexity Science and Chaos.
Systems Theory and Systems Thinking.
PART TWO The Success Factors.
Chapter 3 Effective Communication.
Benefits of Effective Communication.
Principles of Communication.
Communication in a High-Tech Economy.
Theory of Relational Coordination.
Principles of Dialogue.
Art of Listening.
Chapter 4 Collaboration.
Collaborating for the Future.
Creating a Collaborative Culture.
Building Collaborative Teams.
Value of Trust.
Collaboration in Action: A Case Study.
Chapter 5 Innovation.
Innovation in the Marketplace.
Tips from the Field.
Chapter 6 Adaptability.
The Shifting Paradigm.
The New Paradigm.
Models for Adaptive Organizations.
Leveraging Chaos in Organizations.
Conflict Resolution: A Living Systems Approach.
The Learning Organization.
A New Global Organization.
Chapter 7 Leadership.
The Conscious Leader.
Paradox of Empowerment.
10 Principles for Leading a Dynamic Organization.
Tapping Organizational Wisdom.
PART THREE Models and Practices.
Chapter 8 Systems Thinking.
Basics of Systems Thinking.
Systems View of Business Analytics.
Chapter 9 Holacracy.
Evolving the Organization.
Shared Language and Meaning.
PART FOUR Beyond Our Corporate Borders.
Chapter 10 Possibilities.
Holacracy in the World.
Organizations on Purpose.
Appendix A: Resources.
Appendix B: Suggested Reading.
About the Author.
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