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Handbook of Workplace Assessment

ISBN: 978-0-470-40131-6
912 pages
July 2010, Pfeiffer
Handbook of Workplace Assessment (0470401311) cover image

Praise for Handbook of Workplace Assessment

"Wow—what a powerhouse group of authors and topics! This will be my go-to s ource for in-depth information on a broad range of assessment issues."—Wayne F. Cascio, editor, Journal of World Business, and Robert H. Reynolds Chair in Global Leadership, The Business School University of Colorado Denver

"The Handbook of Workplace Assessment is must reading for practitioners, researchers, students, and implementers of assessment programs as we move forward in a global world of work where changes are continuously anticipated in the workforce, design of jobs, economies, legal arena, and technologies."—Sheldon Zedeck, professor of psychology, vice provost of academic affairs and faculty welfare, University of California at Berkeley

"The Handbook of Workplace Assessment is a book you will find yourself reaching for time after time as we all navigate through the demands of attracting, developing, and retaining talent. The authors and editors capture, in practical terms, how companies can effectively leverage assessment techniques to successfully manage talent and achieve business goals."—Jennifer R. Burnett, senior vice president, Global Staffing and Learning Talent Assessment for Selection and Development, Bank of America

"Scott and Reynolds have succeeded in developing a comprehensive yet practical guide to assessment that is sure to be a trusted resource for years to come."—Corey Seitz, vice president, Global Talent Management, Johnson & Johnson

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Foreword (Allan H. Church, Janine Waclawski).

Preface (John C. Scott, Douglas H. Reynolds).

Acknowledgments.

The Authors.

A Call to Action: Where are the Practical, Proven Assessment Tools? (Judith L. Komaki).

Part One: Framework for Organizational Assessment.

1. Individual Differences that Influence Performance and Effectiveness: What Should We Assess? (Kevin R. Murphy).

2. Indicators of Quality Assessment (Fritz Drasgow, Christopher D. Nye, Louis Tay).

3. General Cognitive Ability (Michael A. McDaniel, George C. Banks).

4. Personality (Robert Hogan, Robert B. Kaiser).

5. Background and Experience (Leaetta M. Hough).

6. Knowledge and Skill (Teresa L. Russell).

7. Physical Performance (Deborah L Gebhardt and Todd A. Baker).

8. Competencies, Job Analysis, and the Next Generation of Modeling (Jeffery S. Schippmann).

Part Two: Assessment for Selection, Promotion and Development.

9. Assessment for Technical Jobs (Wanda J. Campbell).

10. Assessment for Administrative and Professional Jobs (Lia L. Meyer, Rodney A. McCloy, and Deborah L. Whetzel).

11. Assessment for Sales Positions (Steven H. Brown).

12. Assessment for Supervisory and Early Leadership Roles (Mark J. Schmit and Jill M. Strange).

13. Executive and Managerial Assessment (Ann Howard and James N. Thomas).

14. The Special Case of Public Sector Police and Fire Selection (Gerald V. Barrett, Dennis Doverspike, & Candice M. Young).

Part Three: Strategic Assessment Programs.

15. The Role of Assessment in Succession Management (Matthew J. Paese).

16. Assessing the Potential of Individuals: The Prediction of Future Behavior (Rob Silzer and Sandra Davis).

17. Assessment for Organizational Change: Mergers, Restructuring and Downsizing (John C. Scott and Kenneth Pearlman).

18. Global Applications of Assessment (Ann Marie Ryan and Nancy T. Tippins).

Part Four: Advances, Trends and Issues.

19. Advances in Technology-Facilitated Assessment (Douglas H. Reynolds and Deborah E. Rupp).

20. The Legal Environment for Assessment (R. Lawrence Ashe, Jr. and Kathleen K. Lundquist).

21. Validation Strategies (S. Morton McPhail and Damian J. Stelly).

22. Addressing the Flaws in our Assessment Decisions (James Outtz).

23. Strategic Evaluation of the Workplace Assessment Program (E. Jane Davidson).

24. Concluding Thoughts (Paul R. Sackett).

Appendix Representative Assessment Tools.

Name Index.

Subject Index.

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John C. Scott is chief operating officer and cofounder of APTMetrics, Inc., a global human resource consulting firm that designs sophisticated talent management solutions for Fortune 100 companies and market innovators. He is coeditor of The Human Resources Program–Evaluation Handbook and coauthor of Evaluating Human Resources Programs: A Six-Phase Approach for Optimizing Performance.

Douglas H. Reynolds is vice president of assessment technology at Development Dimensions International, where he leads the development and deployment of assessment and testing products. Recently Doug coauthored Online Recruiting and Selection, a book on the integration of technology with personnel selection practices.

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