Leading in Times of Crisis: Navigating Through Complexity, Diversity and Uncertainty to Save Your Business
April 2009, Jossey-Bass
"Building on the solid base of their book Head, Heart, and Guts,
Dotlich, Cairo, and Rhinesmith lay out the ways to become the kind
of leader needed to navigate through today's complexities and
uncertainties. Leading in Times of Crisis is a necessary guidebook
to survive and thrive in the global perfect storm."
—John Naisbitt, author, Megatrends and Megatrends 2000
"The risks and opportunities that confront today's leader have
never been greater. Leading in Times of Crisis provides
unique and valuable insights, along with straightforward
principles, that will help point the way in an increasingly diverse
and rapidly changing environment."
—Ken Frazier, president, global human health, Merck & Co., Inc.
"This book blends practical business solutions with useful
insights about leading people.It should help anyone looking for new
ideas to deal with the uncertainty and complexityfacing leaders
—Mindy Grossman, CEO of HSN (formerly Home Shopping Network)
"The main message of this provocative book is that leadership as
we have known it ischanging rapidly and dramatically. Moreover,
research shows that well over half of people in leadership
positions fail. The challenge for leaders today is daunting. But a
carefulreading of what Dotlich, Cairo, and Rhinesmith have to say
from their extensive experiences will help to reduce significantly
this troublesome failure rate."
—W. Warner Burke, Edward Lee Thorndike Professor of Psychology and Education; chair, Department of Organization and Leadership, Teachers College, Columbia University
"Research demonstrates that the #1 leadership competency in
shortest supply is 'dealing with ambiguity and complexity.'
Dotlich, Cairo, and Rhinesmith give you the real-world tools to
actually do it. This book helps us to reach deep inside ourselves,
our organizations, and our markets to achieve dynamic, sustainable
success. Get this book to effectively navigate change, inside and
—Kevin Cashman, senior partner, Korn/Ferry Leadership & Talent Consulting, and best-selling author, Leadership From the Inside Out
PART ONE: The Challenge.
1 Navigating the Perfect Storm: Complexity, Diversity, and Uncertainty.
2 What You’re Up Against as a Leader Today.
PART TWO: Nine Ways to Navigate the Perfect Storm Through Whole Leadership.
Sect ion One: Navigating the Wave of Complexity.
3 Destroy and Rebuild Your Business Model.
4 Focus, Simplify, and Network Your Organization.
5 Build a Climate for Innovation.
Section Two: Navigating the Wave of Diversity.
6 Differentiate and Integrate Your Markets.
7 Learn to Lead Everyone.
8 Become Stakeholder Savvy.
Section Three: Navigating the Wave of Uncertainty.
9 Redefine Risk and Uncertainty.
10 Balance Conflicting Priorities.
11 Be Clear What You Have the Courage to Stand For.
PART THREE: Developing Whole Leaders and Teams.
12 Aligning Your Company’s Talent to Navigate the Storm.
13 Aligning Your Team Around Whole Leadership.
14 Developing Yourself as a Whole Leader.
15 Navigating the Perfect Storm: A Final Thought: Why Whole Leaders Will Succeed.
About the Authors.
Peter C. Cairo is a senior partner of the Oliver Wyman Executive Learning Center and is former chairman of the Department of Counseling and Organizational Psychology at Columbia University.
Stephen H. Rhinesmith is a senior partner of the Oliver
Wyman Executive Learning Center. He is former special ambassador to
the Soviet Union and was president of Holland America Line.
Dotlich, Cairo, and Rhinesmith are the authors of Head, Heart, and Guts. Dotlich and Cairo are the authors of Why CEOs Fail, Unnatural Leadership, and Action Coaching, all from Jossey-Bass.
Delta Organization & Leadership LLC, a unit of Oliver Wyman, provides a unique combination of consulting services and customized programs to help CEOs and other senior leaders transform individual and organizational capabilities in ways that will enable them to compete, to succeed, and to grow.
Leading in Times of Crisis: Navigating Through Complexity, Diversity and Uncertainty to Save Your Business (US $29.95)
-and- Leading with Soul: An Uncommon Journey of Spirit, Revised 3rd Edition (US $24.95)
Total List Price: US $54.90
Discounted Price: US $41.17 (Save: US $13.73)