BASEM S. EL-HAIK, PhD, is the CEO and President of Six Sigma Professionals, Inc. (www.SixSigmaPI.com) and an author of many bestselling books on the subject of DFSS and Six Sigma. Dr. El-Haik holds a PhD in Industrial Engineering from Wayne State University and a Doctorate of Manufacturing Engineering from University of Michigan–Ann Arbor. He is a well-known figure in the robust design, reliability engineering, simulation, software engineering, Computer-Aided Robust Design (CARD), Computer-Aided Reliability (CAR), and DFSS for product, service, and process arenas.

ADNAN SHAOUT is Professor in the Electrical and Computer Engineering Department and Director for the Software Engineering Master Degree Program at the University of Michigan–Dearborn.