Using Quality Benchmarks for Assessing and Developing Undergraduate Programs
December 2010, Jossey-Bass
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About the Authors.
Introduction: The Case for Quality Benchmarks.
1 The Need for Quality Benchmarks in Undergraduate Programs.
Part One: Benchmarking for Eight Key Program Domains.
2 The View from the Top: Checking the Climate and the Leadership of a Program.
3 First Things First: Attending to Assessment Issues, Accountability, and Accreditation (George B. Ellenberg, Claudia J. Stanny, Eman El-Sheikh).
4 The New Architecture of Learning Design: Focusing on Student Learning Outcomes.
5 Evaluating Curricula.
6 Student Development: Solving the Great Puzzle.
7 Constructively Evaluating Faculty Characteristics.
8 Back to Basics: Program Resources.
9 The Art, Science, and Craft of Administrative Support.
Part Two: Benchmarking in Practice.
10 Benchmarking Quality in Challenging Contexts: The Arts, Humanities, and Interdisciplinary Programs (Gregory W. Lanier).
11 Special Issues in Benchmarking in the Natural Sciences.
12 Conducting a Self-Study.
13 Serving Our Students and Our Institutions.
Appendix A Using Benchmarking to Serve as an External Reviewer.
Appendix B Sources of Data.
Appendix C Assessment Materials for the Arts.
Appendix D Disciplinary Accrediting Organizations for Bachelor's Degree Programs Currently Recognized by the Council for Higher Education Accreditation (CHEA).
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