Business Ethics: A Case Study Approach
An important guide for senior management on structuring an organization to promote ethical behavior and enhance performance
Designed for senior leaders of organizations–boards of directors; C-level executives; trustees; managing partners; government officials; and anyone tasked with a duty–Business Ethics: A Case Study Approach provides readers with an understanding of the human elements that drive ethical and unethical behavior and how to recognize indicators–both bad and good–of an organization's ethical make-up. Topics featured include: what drives individual decision making; how groups and environments influence decision making; the role of leadership; and much more.
CHAPTER 1 Introduction.
Case Study: A CFO’s Dilemma.
CHAPTER 2 Why Are Ethics Critical?
What Is the Objective?
All Animals Are Equal, but ...
A Two-Way Street.
Toward a Workable Model.
CHAPTER 3 Why ‘‘Business’’ Ethics Is Not Just about Corporations.
Case Study: The Duke University Lacrosse Scandal.
The Burden of Expectations.
Case Study: The United Way.
A Broad Impact.
CHAPTER 4 A Historical Review.
The Ancient World.
Greek Citizens’ Code.
Cardinal Virtues and Vices.
Business Ethics in Times Past.
Case Study: Saint Thomas Aquinas.
Case Study: Arthur Andersen.
The Nature of Man.
CHAPTER 5 Why Do People Behave Badly?
Hierarchy of Needs.
Case Study: Walt Pavlo.
There but for the Grace of God.
Rending Moral Fabric.
CHAPTER 6 Work Environment and Group Dynamics.
Social Control Theory.
Case Study: The Stanford Prison Experiment.
Elements of Social Bonding.
Case Study: The Milgram Experiment.
Power, Authority, and Proximity.
Positive Peer Pressure.
CHAPTER 7 Leadership.
Tone at the Top.
Case Study: Václav Havel.
Case Study: The Smithsonian Institution.
CHAPTER 8 The Common Element—Trust.
The Cost of Trust.
Case Study: The Tylenol Poisonings.
A Well of Goodwill.
Case Study: Firestone–Ford Tire Recalls.
CHAPTER 9 Building an Army of Davids.
1 Samuel 17.
Breaking the Chains.
Case Study: Jordan’s Furniture.
Back to Maslow.
Causes and Culture.
CHAPTER 10 The Positive Power of Peer Pressure.
The Gentleman at Dinner.
I Fly SWA.
In the Trenches.
Why Are We Doing This?
The Whole Picture.
CHAPTER 11 How to Develop Leadership.
Case Study: Whirlpool and Leadership Development.
Investing in the Future.
CHAPTER 12 The Logic of William of Ockham.
Law of Parsimony.
Is It the Means or the Ends?
The Whole View.
All Organizations Are Businesses.
Case Study: University versus Nation.
All about Me.
Case Study: Charles Ponzi and His Scheme.
Enjoying the Kool-Aid.
CEO and Trust.
Feeding the Wolf.
STEPHEN K. HENN is President of SmartPros Legal & Ethics, Ltd. He is an experienced consultant, executive, and attorney with over fifteen years as a pioneer and leader in legal and ethics training for lawyers and executives. He has been an instructor for several live and Web-based legal and ethics programs. Prior to SmartPros Legal & Ethics, Henn was president and CEO of Cognistar Interactive Corporation, a leader in Web-based continuing legal education and executive ethics and compliance training.
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