Information Nation: Seven Keys to Information Management Compliance, 2nd Edition
I Laying the Foundations of Information Management Compliance.
1 Why Information Management Matters.
2 Building the Foundation: Defining Records.
3 An Overview of Records Management.
4 Information Management Compliance (IMC).
5 Achieving IMC: Introduction to the Seven Keys.
6 Sarbanes-Oxley and IMC.
II Seven Keys to Information Management Compliance.
Key #1 Good Policies and Procedures.
7 The Purpose of Policies and Procedures.
8 Making Good Policies and Procedures.
9 Information Management Policy Issues.
Key #2 Executive-Level Program Responsibility.
10 Executive Leadership, Sine Qua Non.
11 What Executive Responsibility Means.
12 IT Leadership.
Key #3 Proper Delegation of Program Roles and Components.
13 Create an Organizational Structure to Support IMC.
14 A Sample Information Management Organizational Structure.
Key #4 Program Communication and Training.
15 Essential Elements of Information Management Communication and Training.
Key #5 Auditing and Monitoring to Measure Program Compliance.
16 Use Auditing and Monitoring to Measure IMC.
Key #6 Effective and Consistent Program Enforcement.
17 Addressing Employee Policy Violations.
18 Using Technology to Enforce Policy.
Key #7 Continuous Program Improvement.
19 The Ongoing Work of IMC.
Barclay T. Blair is a consultant to Fortune 500 companies, software and hardware vendors, and government agencies. He is a writer, speaker, and recognized authority on a broad range of information management compliance issues.