Acknowledgments.

PART I INTRODUCTION.

CHAPTER 1 What Is a Supply Chain?

Definitions.

Physical Manifestation of a Supply Chain.

Elements of a Supply Chain Model.

Summary.

CHAPTER 2 Scope of the Supply Chain.

Core Supply Chain Functions.

Extended Supply Chain Functions.

Supply Chain: Planning versus Execution.

Overview of the Supply Chain Landscape.

Summary.

PART II SUPPLY CHAIN PLANNING.

CHAPTER 3 Supply Chain Network Design.

Inputs and Outputs of the Supply Chain Network Design Process.

Related Subprocesses.

Summary.

CHAPTER 4 Demand Planning.

Demand Forecasting.

Allocation Planning.

Summary.

CHAPTER 5 Supply Planning.

Inventory Planning.

Replenishment Planning.

Production Planning.

Logistics Capacity Planning.

Summary.

PART III SUPPLY CHAIN EXECUTION.

CHAPTER 6 Supply Management.

Strategic Sourcing.

Replenishment Execution.

Production Scheduling.

Supplier Performance Management.

Global Trade Management.

Summary.

CHAPTER 7 Transportation Management.

Transportation Planning and Execution.

Freight Audit and Verification.

Fleet Management.

Summary.

CHAPTER 8 Warehouse Management.

Inbound Warehouse Operations.

Outbound Warehouse Operations.

Warehouse Inventory Management.

Yard Management.

Warehouse Labor Management.

Slotting Optimization.

Billing Management and Cost Allocation.

Summary.

CHAPTER 9 Reverse Logistics Management.

Returns Disposition Determination.

Logistics Planning and Execution for Returns.

Summary.

PART IV SUPPLY CHAIN COLLABORATION.

CHAPTER 10 Collaborative Processes.

Collaborative Planning Processes.

Collaborative Execution Processes.

Collaborative Performance Management.

Summary.

APPENDIX A Supply Chain Technology.

ERP and Supply Chain Management.

Best-of-Breed versus ERP.

Software as a Service (SaaS) or License.

Considerations for Successful Supply Chain Technology Deployments.

Change Management.

APPENDIX B RFID Technology.

RFID Adoption in the Industry.

APPENDIX C Understanding Cross-docking.

Planned Cross-docking or Flow-through.

Opportunistic Cross-docking.

Evaluating Readiness.

APPENDIX D Supply Chain and Finance: A Quick Primer.

Supply Chain Processes Reducing COGS.

Supply Chain Processes Increasing Asset Turnover.

APPENDIX E How Green Is Your Supply Chain?

Integrated Assortment Planning and Sourcing.

Sourcing and Supplier Selection: Manufacturing, Packaging, and Recycling.

Logistics and Distribution.

Total Landed Cost.

Depth of Supply Chain Models.

Carbon Cost Index.

APPENDIX F Commonly Used EDI Transaction Codes.

APPENDIX G Incoterms (International Commercial Terms).

Index.