Leading Across Differences: Casebook
April 2010, ©2010, Pfeiffer
The Organization of This Book.
How to Use This Book.
PART ONE: Leadership Across Differences Framework.
Increased Direction, Alignment, and Commitment.
PART TWO: Cases.
Case 1: Race and Respect.
Case 2: Water Crises.
Case 3: Floating Holidays.
Case 4: Not My Weekend.
Case 5: It's Their Fault.
Case 6: The Scent of Difference.
Case 7: Not Catching On.
Case 8: Glass Ceiling at Big Boy Toys.
Case 9: Super Drugs.
Case 10: The Right to Be Pregnant.
Case 11: Local Bombing.
Case 12: Benefits Battle.
Case 13 Francois' Dilemma.
PART THREE: Perspectives.
ONE Social Identity: Understanding the In-Group/Out-Group Group Phenomenon (Stella M. Nkomo).
TWO Triggers of Social Identity Conflict (Marian N. Ruderman and Donna Chrobot-Mason)
THREE Organizational Faultlines (Astrid C. Homan and Karen A. Jehn)
FOUR Leadership Practices Across Social Identity Groups (Marian N. Ruderman, Sarah Glover, Donna Chrobot-Mason, and Chris Ernst)
FIVE Cultural Values (Shalom Schwartz).
SIX Approaches to Difference: Allophilia and Xenophobia (Todd L. Pittinsky)
SEVEN Cultural Intelligence: A Pathway for Leading in a Rapidly Globalizing World (Linn Van Dyne, Soon Ang, and David Livermore).
EIGHT Social Justice and Dignity (Philomena Essed).
NINE Miasma: The Dynamics of Difference (Ancella B. Livers and Robert F. Solomon, Jr.)
TEN Leading Across Cultural Groups: Implications of Self-Concept (Dharm P.S. Bhawuk and Vijayan P. Munusamy).
ELEVEN Leader Values and Authenticity (Todd J. Weber).
TWELVE Leading Through Paradox (Jeffrey Yip).
PART FOUR Exercises.
Exercise 1: Mapping Your Social Identities.
Exercise 2: Your Experience with Triggers.
Exercise 3: Identifying Faultlines.
Exercise 4: Cultural Values.
Exercise 5: Approaches to Difference.
Exercise 6: Cultural Intelligence (CQ).
Exercise 7: Your Leadership Practices.
Exercise 8: Examining Your Leadership Networks.
Exercise 9: Taking a New Perspective.
About the Contributors.
About the Editors.
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