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Handbook of Practical Program Evaluation, 3rd Edition

ISBN: 978-0-470-52247-9
752 pages
November 2010, ©2010, Jossey-Bass
Handbook of Practical Program Evaluation, 3rd Edition (047052247X) cover image

Praise for the third edition of the Handbook of Practical Program Evaluation

"Mix three of the most highly regarded evaluators with a team of talented contributors, and you end up with an exceedingly practical and useful handbook that belongs on the reference shelf of every evaluator as well as program and policy officials." —Jonathan D. Breul, executive director, IBM Center for The Business of Government

"Joe Wholey and his colleagues have done it again—a remarkably comprehensive, thoughtful, and interesting guide to the evaluation process and its context that should be useful to sponsors, users, and practitioners alike." —Eleanor Chelimsky, former U.S. Assistant Comptroller General for Program Evaluation and Methodology

"Students and practitioners of public policy and administration are fortunate that the leading scholars on evaluation have updated their outstanding book. This third edition of the Handbook of Practical Program Evaluation will prove once again to be an invaluable resource in the classroom and on the front lines for a public service under increasing pressure to do more with less."—Paul L. Posner, director, public administration, George Mason University, and immediate former president, the American Society of Public Administration

"The third edition of the Handbook of Practical Program Evaluation reflects the evolving nature of the field, while maintaining its value as a guide to the foundational skills needed for evaluation." —Leslie J. Cooksy, current president, the American Evaluation Association

"This third edition is even more of a must-have book than its earlier incarnations—for academics to give their students a comprehensive overview of the field, for practitioners to use as a reference to the best minds on each topic, and for evaluation funders and consumers to learn what is possible and what they should expect. I've been in evaluation for 35 years, and I used the first and second editions all the time."—Michael Hendricks, Ph.D., independent evaluation consultant

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Figures, Tables, and Exhibits xi

Preface xv

The Editors xxiii

The Contributors xxvii

Part One: Evaluation Planning and Design 1

1 Planning and Designing Useful Evaluations 5
Kathryn E. Newcomer, Harry P. Hatry, Joseph S. Wholey

2 Analyzing and Engaging Stakeholders 30
John M. Bryson, Michael Q. Patton

3. Using Logic Models 55
John A. McLaughlin, Gretchen B. Jordan

4. Exploratory Evaluation 81
Joseph S. Wholey

5. Performance Measurement: Monitoring Program Outcomes 100
Theodore H. Poister

6. Comparison Group Designs 125
Gary T. Henry

7. Randomized Controlled Trials and Nonrandomized Designs 144
Carole J. Torgerson, David J. Torgerson, Celia A. Taylor

8. Conducting Case Studies 163
Karin Martinson, Carolyn O’Brien

9. Recruitment and Retention of Study Participants 182
Scott C Cook, Shara Godiwalla, Keeshawna S. Brooks, Christopher V. Powers, Priya John

10. Designing, Managing, and Analyzing Multisite Evaluations 208
Debra J. Rog

Part Two: Practical Data Collection Procedures 237

11. Using Agency Records 243
Harry P. Hatry

12. Using Surveys 262
Kathryn E. Newcomer, Timothy Triplett

13. Using Trained Observer Ratings 298
Barbara J. Cohn Berman, Julie Brenman, Verna Vasquez

14. Collecting Data in the Field 321
Demetra Smith Nightingale, Shelli B. Rossman

15. Using the Internet 347
William C. Adams

16. Conducting Semi-Structured Interviews 365
William C. Adams

17. Focus Group Interviewing 378
Richard A. Krueger, Mary Anne Casey

18. Using Stories in Evaluation 404
Richard A. Krueger

Part Three: Data Analysis 425

19. Qualitative Data Analysis 429
Patricia J. Rogers, Delwyn Goodrick

20. Using Statistics in Evaluation 454
Kathryn E. Newcomer, Dylan Conger

21. Cost-Effectiveness and Cost-Benefit Analysis 493
Stephanie Riegg Cellini, James Edwin Kee

22. Meta-Analyses, Systematic Reviews, and Evaluation Syntheses 531
Robert F. Boruch, Anthony Petrosino

Part Four: Use of Evaluation 555

23. Pitfalls in Evaluations 557
Harry P. Hatry, Kathryn E. Newcomer

24. Providing Recommendations, Suggestions, and Options for Improvement 581
George F. Grob

25. Writing for Impact 594
George F. Grob

26. Contracting for Evaluation Products and Services 620
James B. Bell

27. Use of Evaluation in Government: The Politics of Evaluation 651
Joseph S. Wholey

28. Evaluation Challenges, Issues, and Trends 668
Harry P. Hatry, Joseph S. Wholey, Kathryn E. Newcomer

Name Index 681

Subject Index 685

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Joseph S. Wholey is professor emeritus at the School of Policy, Planning, and Development at the University of Southern California.

Harry P. Hatry is director of the Public Management Program at the Urban Institute, where he also previously served as director of the State-Local Government Research Program.

Kathryn E. Newcomer is director of the Trachtenberg School of Public Policy and Public Administration at The George Washington University.

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