Understanding and Managing Public Organizations, 4th Edition
October 2009, Jossey-Bass
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Other Available Formats: Hardcover
PART ONE: THE DYNAMIC CONTEXT OF PUBLIC ORGANIZATIONS.
1 The Challenge of Effective Public Organization and Management.
2 Understanding the Study of Organizations: A Historical Review.
3 What Makes Public Organizations Distinctive.
4 Analyzing the Environment of Public Organizations.
5 The Impact of Political Power and Public Policy.
PART TWO: KEY DIMENSIONS OF ORGANIZING AND MANAGING.
6 Organizational Goals and Effectiveness.
7 Formulating and Achieving Purpose: Power, Strategy, and Decision Making.
8 Organizational Structure, Design, Technology, and Information Technology.
9 Understanding People in Public Organizations: Values and Motives.
10 Understanding People in Public Organizations: Theories of Work Motivation and Work-Related Attitudes.
11 Leadership, Managerial Roles, and Organizational Culture.
12 Teamwork: Understanding Communication and Conflict in and Among Groups.
PART THREE: STRATEGIES FOR MANAGING AND IMPROVING PUBLIC ORGANIZATIONS.
13 Managing Organizational Change and Development.
14 Advancing Effective Management in the Public Sector.