Successful Marketing Strategies for Nonprofit Organizations: Winning in the Age of the Elusive Donor, 2nd Edition
From a leading expert on nonprofit marketing, the only marketing handbook a nonprofit manager will ever need-now fully revised and updated
In Successful Marketing Strategies for Nonprofit Organizations, Second Edition, nonprofit marketing guru Barry J. McLeish shares everything he's learned during more than two decades managing and consulting nonprofits of every shape and size. Skipping all the arcane theory and the business school jargon, he gives you clear, step-by-step advice and guidance and all the tools you need to develop and implement a sophisticated marketing program tailored to your organization's needs and goals.
- New sections on the new media available to nonprofit marketers
- Techniques for analyzing your market and developing a comprehensive marketing plan
- Marketing strategies that will support fund-raising, promote new services, and enhance your organization's reputation and visibility
- Methods for developing a marketing program that reaches both the consumers of your service and the donors who support your organization
Do you need to breathe new life into your existing marketing department? Successful Marketing Strategies for Nonprofit Organizations, Second Edition gives you the tools, the know-how, and the confidence you need to succeed.
Part One: Introduction.
Chapter One: A New Way of Doing Business for the Nonprofit Organization.
The Need for a New Marketing Orientation.
Dealing with Nonprofit Organizations in Flux.
Marketing to the External World.
Develop an Outline of Marketing Strategies.
The Marketing Task.
Use Distinctive Competencies to Assess the Competition.
Chapter Two: The Development of a Marketing Strategy.
Why a Marketing Strategy?
First Steps in Defining Strategy.
The Operating Environment's Effects on Marketing Strategy.
First Steps to a Competitive Strategy.
Breaking with Tradition to Remain Flexible.
Chapter Three: The Phased Strategic Marketing Plan.
External Analysis Phase.
Internal Analysis Phase.
Market Development Phase.
Strategy Selection Phase.
Presentation of the Plan.
Part Two: The External Analysis.
Chapter Four: External Analysis: Client, Donor, Volunteer, and Competitor Research.
The Importance of Continuous Listening and Analysis: The Need to Uncover.
Opportunities and Threats.
Goals of Listening and Analysis.
Building a Rational and Addressing Objections to Stakeholder Listening and Research.
Other Research and Listening Concerns Including Flexibility.
Start with Clients, Volunteers, Constituents, Customers, and Donors.
Segmentation as the Next Step.
Enduring and Dynamic Segmentation Variables.
Describing Clients, Donors, Volunteers, Customers, and Constituents.
Additional Segmentation Strategies Following an External Audit.
External Analysis of Competitors.
Positioning to Understand “the Market”.
Ways to Identify Competition.
How Nonprofit Organizations Compete.
Chapter Five: Researching Your Nonprofit Organization’s Environment.
The Nature of a Nonprofit Organization's Environment.
External Analysis, Competitors, and a Nonprofit's Environment.
The Actual and Potential Size of the Competitive Environment.
How Is the Environment Structured?
First, How Nonprofit Organizations Enter an Industry.
Second, How Does the Nonprofit Organization Deliver Its Services?
Third, What Is the Potential for Growth?
Relating Product Life Cycles to Your Nonprofit's Growth Potential.
Differentiating Your Nonprofit Based on External Analysis.
Chapter Six: Competition and Internal Marketing Analysis.
Reasons for an Internal Examination.
Measuring Past and Current Performance.
Dealing with Strategic Problems and Uncertainty.
Assessing the Organization’s Strengths and Weaknesses.
Looking for and Managing Long-Term Relationships.
Cost and Performance Analysis Help Define Success.
The Internal Audit Helps Define Organizational Strengths and Weaknesses.
Chapter Seven: Value Propositions and Marketing Objectives.
Developing Organizational Objectives.
Using Objectives to Excel in Marketing.
Marketing Performance Comes with Measuring Company Objectives.
Chapter Eight: Creating Competitive Advantage.
Strategy of Hope.
Investing in a Strategy While Not Counting the Cost.
The Most Popular Strategic Orientations and the Implication to Your Organization.
No Strategic Change.
A Product and Cause Strategy.
Matching the Market.
Implications for Achieving Competitive Advantage.
The Sustainable Competitive Advantage.
What Comprises a Sustainable Competitive Advantage.
Chapter Nine: Winning through Competitive Strategy Options.
The Nature of Strategy and Its Uses.
Environmental Context and Strategic Options.
The Portfolio Framework.
The Forces of Competition.
Porter's Three Competitive Strategies.
The Planning Process Framework.
Chapter Ten: Creating a Competitive Image and Brand.
Merging Brand and Strategy.
Using the Brand Strategically.
Reaching the Branded Goals of the Campaign.
About the Author.
Barry Mcleish is International Vice President at McConkey-Johnston International, a fundraising and marketing management consulting firm specializing in nonprofit organizations and associations. Before joining McConkey-Johnston, McLeish was the director of development for a $22 million nonprofit organization and served as project director for the organization's $30 million capital campaign. He is a frequent and popular seminar leader, having spoken at numerous conventions in the United States and Canada on fundraising, marketing, and market planning for nonprofit and for-profit organizations, including large marketing seminars for Merrill Lynch and the National Association of Manufacturers. He is the author of Yours, Mine, and Ours: Creating a Compelling Donor Experience (Wiley).
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