Seven Lessons for Leading in Crisis
August 2009, Jossey-Bass
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Introduction The Ultimate Test of Your Leadership.
Lesson #1 Face Reality, Starting with Yourself.
Lesson #2 Don't be Atlas, Get the World Off Your Shoulders.
Lesson #3 Dig Deep for the Root Cause.
Lesson #4 Get Ready for the Long Haul.
Lesson #5 Never Waste a Good Crisis.
Lesson #6 You're in the Spotlight: Don't Lose Track of True North.
Lesson #7 Go on Offense, Focus on Winning.
Conclusion Crisis May Be Your Defining Moment.
Appendix Leaders Featured in 7 Lessons.
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