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Seven Lessons for Leading in Crisis

ISBN: 978-0-470-55706-8
E-book
120 pages
July 2009, Jossey-Bass
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Foreword (Warren Bennis).

Introduction The Ultimate Test of Your Leadership.

Lesson #1 Face Reality, Starting with Yourself.

Lesson #2 Don't be Atlas, Get the World Off Your Shoulders.

Lesson #3 Dig Deep for the Root Cause.

Lesson #4 Get Ready for the Long Haul.

Lesson #5 Never Waste a Good Crisis.

Lesson #6 You're in the Spotlight: Don't Lose Track of True North.

Lesson #7 Go on Offense, Focus on Winning.

Conclusion Crisis May Be Your Defining Moment.

Appendix Leaders Featured in 7 Lessons.

References.

Further Study.

Acknowledgements.

The Author.