Tools of Engagement: Presenting and Training in a World of Social Media
September 2010, ©2010, Pfeiffer
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2 How the Presentation World Has Changed.
3 Engaging with Social Media.
4 The New Tools of Engagement.
5 Major Social Networks: Twitter and Ning.
6 Crafting a Visual Message.
7 Meeting in Real Time: Using the Power of Now.
8 What Lies Ahead in Global Communication.
About the Author.
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