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The Dynamics of Conflict: A Guide to Engagement and Intervention, 2nd Edition

ISBN: 978-0-470-61353-5
384 pages
March 2012, Jossey-Bass
The Dynamics of Conflict: A Guide to Engagement and Intervention, 2nd Edition (047061353X) cover image

Description

The Dynamics of Conflict

When it was published in 2000, Bernie Mayer's The Dynamics of Conflict Resolution quickly became one of the seminal works in the conflict resolution field. The book bridged the gap between abstract theoretical approaches and practical handbooks and became an immensely valuable and accessible resource for experienced and novice practitioners, as well as for professors and students of conflict management who needed a deep yet practical view of conflict and methods for dealing with it.

The Dynamics of Conflict is the second edition of Mayer's classic book. While building on the strengths of the first edition, this thoroughly revised and updated book keeps pace with the most current trends and research in the field and explores four key concepts: interactional dynamics, system dynamics, culture and conflict, and conflict engagement. Like the first edition, the focus of the new edition is on the ways we can productively think about conflict and conflict intervention, rather than on specific techniques and processes. Mayer presents ideas about conflict as a set of conceptual tools that build on one another and contribute to a multifaceted view of conflict and conflict intervention but that also stand on their own.

Filled with illustrative examples, the book draws from the author's thirty years of experience with interpersonal, family, community, organizational, labor management, environmental, public policy, and international disputes and includes instances of conflicts that have been in the news. In addition, this vital resource contains information on the most important work that has been done in the past decade on culture, systems, and conflict engagement and shows how conflict concepts apply to new technologies such as online communication and conflict resolution efforts on the Web.

In the concluding chapter Mayer explores how conflict intervention efforts fit into more general values about peace, democracy, and social justice, and the personal impact that conflict work as a field has on conflict specialists.

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Table of Contents

Preface to the Second Edition: A Reflective

Approach to Conflict vii

PART ONE: CONFLICT 1

1 The Nature of Conflict 3

2 How People Approach Conflict 33

3 Power and Conflict 67

4 Culture and Conflict 92

PART TWO: ENGAGEMENT AND INTERVENTION 121

5 Resolving Conflict 123

6 Engaging Conflict 146

7 Communication 182

8 Negotiation 211

9 Working with Impasse 245

10 Mediation 269

11 Other Approaches to Conflict Intervention 301

12 Why We Intervene in Conflict 333

References 345

About the Author 353

Index 355

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Author Information

Bernie Mayer is a professor at the Werner Institute, Creighton University, and a founding partner of CDR Associates. He has been working in the conflict field since the late 1970s as a mediator, facilitator, trainer, researcher, program administrator, and consultant. He is the author of Staying with Conflict, which won the 2009 outstanding book awarded from the CPR International Institute for Conflict Prevention and Resolution, and Beyond Neutrality, the winner of CPR's 2004 book award.

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The Dynamics of Conflict: A Guide to Engagement and Intervention, 2nd Edition (US $63.00)

-and- Resolving Conflicts at Work: Ten Strategies for Everyone on the Job, 3rd Edition (US $22.95)

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