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At the Crossroads: Not-for-Profit Leadership Strategies for Executives and Boards, 2nd Edition

ISBN: 978-0-470-61521-8
188 pages
September 2010
At the Crossroads: Not-for-Profit Leadership Strategies for Executives and Boards, 2nd Edition (0470615214) cover image

An indispensable guide to the complex art of nonprofit leadership and management

In The Challenge of Change, Philip Coltoff distills the insights he has gained from nearly twenty-five years of leadership at The Children's Aid Society of New York City, one of the largest and best-known not-for-profit organizations in the nation. Now in a Second Edition, The Challenge of Change shares his ideas and experiences with a new generation of not-for-profit leaders and board members.

  • Reflects new changes in board structure, statutory requirements, functional relationships, succession, and transitional relationships
  • Looks at Coltoff's days at the helm of one of the oldest and most well-known institutions in the United States
  • Unparalleled insight and wisdom from a true nonprofit leader and pioneer

Nonprofit executives and board members will benefit from Coltoff's observations and advice about everything from strategic planning and fundraising, to working with volunteers, cultivating diversity, and achieving work/life balance. His straightforward, conversational style is highly readable, and his tales from the trenches help to illuminate the important lessons he learned along the way.

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Foreword.

Preface.

Acknowledgments.

Introduction.

Chapter 1 Governance and Administration.

Sarbanes-Oxley.

Accountability.

Organizational Culture.

Role of The Board.

Administrative Flexibility.

Summary.

Chapter 2 Role and Responsibility.

Foundation Grants.

Government Grants.

Growing Your Fundraising

Working with the Board and Staff.

The Social Safety Net.

Summary.

Chapter 3 Serving the Entire Community.

How Location and Demography Affects Funding.

Broadening Your Service Base.

Serving the Community.

Summary.

Chapter 4 The Public Image of the Not-for-Profit.

Making Your Not-for-Profit Visible.

Outcomes and Results.

Communication Strategy.

The Media and the CEO.

Branding.

Summary.

Chapter 5 The Social Work Professional— Manager and CEO.

The Church, Immigration, and the Beginning of Social Services.

The Social Service Profession Evolves.

Managerial Roles in Social Services

Summary.

Chapter 6 Programs and Priorities.

Creating an Effective Mission Statement.

How Changes in Vision Affect Your Mission.

Changing Direction.

Summary.

Chapter 7 Public Policy and Government Relations.

Bridging the Gap between Independence and Advocacy.

Essential Steps to be an Advocate.

Advocacy and Politics—Do They Mix?

Summary.

Chapter 8 Lessons in Leadership.

What Makes an Effective Leader?

The Adaptive Leader.

What Makes Leaders Successful.

The Role of the Manager.

Summary.

Chapter 9 The Board and the CEO.

The Board of Directors.

The CEO.

Summary.

Chapter 10 Raising Money, Managing Budgets, Building Relationships, and Thinking Ahead.

Not-For- Profits, Donors, and Funds.

Funds Management.

Summary.

Chapter 11 Evaluation, Human Resource, Staff Training, and Development.

The Evaluation Process.

The Theory of Change.

The CEO, Evaluation, and Human Resources.

Responsibilities of the Human Resources Department.

Staff Training and Development.

Summary.

Chapter 12 The Age of Technology.

The Importance of Technology.

Summary.

Chapter 13 Volunteers and Voluntarism.

The Growth of Volunteerism.

Relationship between Volunteers and Management.

Summary.

Chapter 14 International Social Welfare and the Role of the University.

The Not-for-Profits Increasing International Presence.

Universities Expanding Involvement.

Summary.

Chapter 15 Succession and Retirement.

Who I Was and Who I am Now.

The Effects of Retirement on the CEO.

Succession Planning.

Summary.

References.

About the Author.

Index.

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PHILIP COLTOFF is a national leader and innovator in the fields of social service and youth development. He led The Children's Aid Society in New York City from 1981 to 2005 and consults for many not-for-profits. He is also the Katherine W. and Howard Aibel Visiting Professor and Executive-in-Residence at New York University's Silver School of Social Work. Under his leadership, The Children's Aid Society's budget grew from $10 million to $80 million annually and its award-winning community school and teen pregnancy prevention programs were adopted in more than 1,500 sites nationally and internationally. He currently teaches "Executive Leadership in the Not-for-Profit Sector," a seminar series at NYU.

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