Agility: Competing and Winning in a Tech-Savvy Marketplace

Acknowledgments.

CHAPTER 1: Leading into the future.

Current Landscape.

Key Forecast of it Trends and Spends.

Leading by Example.

CHAPTER 2: Maximum Ride: Owning Technology versus just Using IT.

How the World Is Changing.

Current Research in Enterprise Architecture.

Making Quantum Leaps and Not Just Incremental Changes.

Microsoft's Structured Approach.

Infrastructure Maturity and the Impact on Core Business Performance.

Trends.

A Note about Case Studies and the Infrastructure Optimization model.

CHAPTER 3: Optimizing for Agility: A Different Way to View Your Business.

Individual, Organizaton or Information Technology: Where Do You Start?

Role of Place, People, and Technology.

Infrastructure Optimization.

Capabilities: The Areas of Optimization.

CHAPTER 4: Technology as the Competitive Edge.

Why Benchmarking?

Auto, Finance, Healthcare, Public Sector View Comparison.

CHAPTER 5: Business Impact: Technology Solutions from the Shop Floor to the Top Floor.

IT as Business Enabler Instead of Cost Center.

Creating Business Intelligence from Data Overload.

Improving Customer Contact through Web Site Design and Database Magic.

Streamlining the Product Development Cycle.

Retaining Confidentiality while Operating “in a Cloud”.

Managing Suppliers and Inventory.

Security,Security, and More Security.

Working Anywhere, Any Time.

Making Sustainability Part of the Bottom Line.

CHAPTER 6: Assessing Your Situation.

Where Is Your Starting Position?

Analyzing Where You Want to Go.

Define Where You Want to Be.

Where to Begin?

CHAPTER 7: Makint It Happen.

The Big Picture Goals During Change.

Optimizing for Simplicity and Agility.

Off-the-Shelf Solutions versus Customization.

Building Your A Team.

Ongoing Upgrades: Moving from “Old” to “Always Fresh”.

Adoption Made Easier: Moving Data, Training People.

CHAPTER 8: Optimizing Your Workforce:  Leveraging the New with the Old.

Technology Immigrants and Digital Natives.

Getting Everyone Across the Chasm.

Social Networking: A Tool from Home Goes to Work.

Sector Influence on Change.

Old Dogs, New Kids, and the Naysayers.

CHAPTER 9: Starting Over to Stay Ahead.

Index.